MDSA’s operational excellence is evident in its ability to handle both small-scale renovations and large, complex projects. The firm competes effectivelywith largerpracticesby refiningbusiness processes, standardizing documentation, and cultivating a collaborative culture that extends to every project stakeholder. This approach has nurtured long-term relationships with clients and subconsultants, ensuring that each project benefits from a wealth of experience and a shared commitment to quality. “We don’t assume we have all the answers from the start—those who use the space every day often understand its needs best. That’s why we work closely with them, creating designs that truly serve the community.” Freedman explains, emphasizing the firm’s collaborative and responsive approach. In its pursuit of technical excellence and innovation, MDSA has also embraced technology as a core component of its operational strategy. APRIL 2025
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